After receiving your order, we process it and ship it as quickly as possible. You will receive an email when your order has been shipped.
The peak of our order processing season is March and April, when processing may take more than 48 hours due to heavy traffic. Once your parcel has been shipped, you can expect it within a few days in Canada, slightly longer to the U.S. For information about back-ordered items, please visit the Ordering and Shipping page.